Analyse the service quality delivered by Tesco, please note you should review a shop but not look at the company website.

Title: Topic : Operations management for competitive advantages.

Part A:

Candidates are required to produce a report / essay that considers and discusses the following statement.

“Critically assess the extent to which vulnerability to exogenous shocks makes global supply chains seriously flawed.”

Part B (this constitutes 40% of the marks for the coursework, i.e. 20% of the marks for the module).

Analyse the service quality delivered by Tesco, please note you should review a shop but not look at the company website. 

Part C (this constitutes 10% of the marks for coursework ie 5% of the marks for the module).

Reflect and critically evaluate the most difficult aspect of your learning for each of the two operations tasks (Part A and Part B) within this portfolio.