AC1.2 Provide an evaluation of one appropriate analysis tool and one method that might be applied by organisations to recognise and diagnose current and future issues, challenges, and opportunities.

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5CO02 Evidence-based practice

Assessment ID / CIPD_5CO02_22_01

Level 5 Associate Diploma in
♦ People Management
♦ Organisational Learning and Development

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This unit assignment addresses the significance of capturing robust quantitative and qualitative evidence to inform meaningful insight to influence critical thinking. It focuses on analysing evidence through an ethical lens to improve decision-making and how measuring the impact of people practice is essential in creating value.

Scenario
Your company is planning its forthcoming annual development event and the topic that the people practice team will be showcasing is evidence-based practice. In readiness for this event your manager has asked you to complete two tasks.

Task One – Report
Your first task is to write a report which provides the audience with an understanding of what evidence-based practice is and the strategies that can be taken for effective critical thinking and decision-making, you must ensure that you:

Provide evaluation of the concept of evidence-based practice and assess how evidence-based practice approaches can be used to provide insight in supporting sound decision-making and judgments for people practitioners across a range of people practices and organisational issues. (AC 1.1)
Provide evaluation of one appropriate analysis tool and one method that might be applied by organisations to recognise and diagnose current and future issues, challenges, and opportunities. (AC 1.2)
Explain the main principles of critical thinking and describe how these might apply to individual and work colleagues’ ideas to assist objective and rationale debate. (AC 1.3)
Explain a range of decision-making processes that can be applied to ensure that effective outcomes are achieved. (AC 1.4)
Assess a range of different ethical theories and perspectives and explain how understanding of these can be used to inform and influence moral decision-making. (AC 1.5)
Appraise different ways and approaches organisations can take to measure financial and non-financial performance. (AC 3.1)
Explain how people practices add value in an organisation and identify a range of methods that might be used to measure the impact of a range of people practices (AC 3.2)

You should relate to academic concepts, theories and professional practice throughout your report to ensure that your work is critical and informed by using key academic texts, articles and relevant publications. All cited references used should be correctly acknowledged and presented in full in a bibliography at the end of your report.

Task Two – Quantitative and qualitative analysis review
By way of exemplifying the importance of decision-making strategies and how these can be used by people practitioners to solve people practice issues, your manager wants you to illustrate to the audience how the people professional department interprets different types of data to inform sound decision making. Completion of these two activities will address the following:

With reference to a people practice issue, interpret analytical data using appropriate analysis tools and methods. (AC 2.1)
Present the findings for stakeholders from people practice activities and initiatives. (AC 2.2)
Make justified recommendations based on evaluation of the benefits, risks and financial implications of potential solutions. (AC 2.3)

Presented below are two sets of data. Firstly, review the absence data that is presented in Table 1 and provide analysis of it to show:
a) trends across departments
b) absence by type
c) absence by gender
d) total days lost through absence
e) annual total costs through absence based on a 37-hour working week.

Present your finding using appropriate diagrammatical forms and make justifiable recommendations based on your evaluations.

Table 1 – Absence data

2021-22 Start Date	2021-22 End Date	Days lost	Absence reason	Organisation unit	Position	Gender	Hourly rate
01/06/2021	02/06/2021	2	Injury Outside Work	Production	Supervisor	Male	£17.50
14/07/2021	14/07/2021	1	Headache/Migraine	Production	Line manager	Female	£20.00
20/10/2021	20/10/2021	1	Cold/Flu	Production	Operative	Female	£14.20
26/11/2021	26/11/2021	1	Operation/Post Operative	Production	Operative	Male	£14.20
06/12/2021	03/01/2022	21	Operation/Post Operative	Production	Operative	Female	£14.20
22/12/2021	03/01/2022	9	COVID - 19 Symptoms	Production	Operative	Female	£14.20
22/12/2021	22/12/2021	1	Vomiting/Diarrhoea	Production	Technician	Male	£18.20
31/01/2022	09/02/2022	8	Stress/Anxiety Personal	Production	Technician	Male	£18.20
11/02/2022	18/03/2022	26	Stress/Anxiety Personal	Production	Technician	Male	£18.20
10/03/2022	10/03/2022	1	Headache/Migraine	Production	Technician	Female	£16.50
11/10/2021	12/10/2021	2	Cold/Flu	Research and Design	CAD Lead	Female	£26.00
19/10/2021	20/10/2021	2	Cold/Flu	Research and Design	Design Team Leader	Male	£52.00
13/12/2021	14/12/2021	2	Cold/Flu	Research and Design	Design Team Leader	Female	£52.00
17/12/2021	22/12/2021	4	COVID - 19 Symptoms	Research and Design	Design technician	Male	£30.00
10/09/2021	13/09/2021	2	Vomiting/Diarrhoea	Research and Design	Design technician	Female	£30.00
15/09/2021	20/09/2021	4	Vomiting/Diarrhoea	Research and Design	Design technician	Female	£30.00
08/10/2021	08/10/2021	1	Concussion	Research and Design	Design technician	Male	£30.00
20/12/2021	21/12/2021	2	Vomiting/Diarrhoea	Administration	Administration manager	Female	£28.00
12/01/2022	14/01/2022	3	Vomiting/Diarrhoea	Administration	Administrator	Female	£12.50
28/02/2022	01/03/2022	2	Infection	Administration	Administration Officer	Female	£14.50
17/03/2022	17/03/2022	1	Gynaecological	Administration	Administrator	Female	£12.50
21/03/2022	25/03/2022	5	Stomach/Gastro	Administration	Administration Officer	Female	£14.50
31/08/2021	01/09/2021	2	Cold/Flu	Administration	Administrator	Male	£12.50
13/09/2021	17/09/2021	5	COVID - 19 Symptoms	Administration	Administrator	Female	£12.50
18/10/2021	18/10/2021	1	COVID - 19 Symptoms	Customer Experience	Customer Experience Manager	Female	£18.00
22/11/2021	07/01/2022	35	Private and Confidential	Customer Experience	Customer Experience Administrator	Female	£10.50
25/11/2021	26/11/2021	2	Headache/Migraine	Customer Experience	Customer Experience Officer	Male	£10.50
29/11/2021	29/11/2021	1	Stomach/Gastro	Customer Experience	Customer Experience Officer	Female	£10.50

Contd...

06/12/2021	06/12/2021	1	Cold/Flu	Customer Experience	Customer Experience Apprentice	Female	£10.50
06/12/2021	06/12/2021	1	Virus	Customer Experience	Customer Experience Administrator	Female	£10.50
13/12/2021	13/12/2021	1	COVID - 19 Symptoms	Customer Experience	Customer Experience Officer	Female	£10.50
10/01/2022	10/01/2022	1	COVID - 19 Symptoms	Customer Experience	Customer Experience Officer	Female	£10.50
18/01/2022	23/01/2022	4	COVID - 19 Symptoms	Customer Experience	Customer Experience Officer	Female	£10.50
25/03/2022	25/03/2022	1	Injury Outside Work	Customer Experience	Customer Experience Officer	Female	£10.50
31/03/2022	31/03/2022	1	Stress/Anxiety Work Related	Customer Experience	Customer Experience Officer	Male	£10.50
01/04/2021	03/05/2021	23	Depression	Finance	Finance Manager	Male	£16.00
01/04/2021	02/04/2021	2	Muscular	Finance	Finance Admin Assistant	Male	£10.00
05/04/2021	05/04/2021	1	Muscular	Finance	Finance Assistant	Male	£10.00
08/04/2021	15/04/2021	6	Genitourinary	Finance	Finance Assistant	Male	£10.00
13/04/2021	15/04/2021	3	Stomach/Gastro	Finance	Finance Assistant	Male	£10.00
21/04/2021	21/04/2021	1	Stomach/Gastro	Finance	Finance Assistant	Male	£10.00

Contd...

18/10/2021	29/10/2021	10	COVID - 19 Symptoms	Logistics	Warehouse Operations	Female	£9.75
01/11/2021	02/11/2021	2	Cold/Flu	Logistics	Warehouse Operations	Male	£9.75
03/11/2021	05/11/2021	3	Genitourinary	Delivery	Delivery driver	Male	£9.50
08/11/2021	19/11/2021	10	Depression	Delivery	Delivery driver	Male	£9.50
08/11/2021	10/11/2021	3	COVID - 19 Symptoms	Delivery	Delivery driver	Male	£9.50
30/11/2021	10/12/2021	9	COVID - 19 Symptoms	Delivery	Delivery driver	Male	£9.50
30/11/2021	01/12/2021	2	Headache/Migraine	Delivery	Delivery driver	Male	£9.50
02/12/2021	15/12/2021	10	Infection	Delivery	Delivery driver	Male	£9.50
09/12/2021	09/12/2021	1	Injury Outside Work	Delivery	Delivery supervisor	Male	£11.50
13/12/2021	14/12/2021	2	Cold/Flu	Delivery	Delivery driver	Male	£9.50
21/12/2021	21/12/2021	1	Headache/Migraine	H&S	Environmental Lead	Male	£14.00
10/01/2022	18/01/2022	7	COVID - 19 Symptoms	Health and Safety	Environmental Operative	Male	£12.00
17/01/2022	31/03/2022	54	Cardiovascular	Health and Safety	Environmental Operative	Male	£12.00
18/01/2022	24/01/2022	5	Stress/Anxiety Personal	Health and Safety	Environmental Lead	Male	£12.00
19/01/2022	31/01/2022	9	Hernia	Human Resources	HR Officer	Female	£14.00
19/01/2022	19/01/2022	1	Ear/Nose/Throat (ENT)	Human Resources	HR Assistant	Female	£12.00
02/02/2022	09/02/2022	6	COVID - 19 Symptoms	Human Resources	HR Assistant	Male	£12.00
03/02/2022	03/02/2022	1	Operation/Post Operative	Strategy and innovation	Senior manager	Male	£35.00

Table 2 gives the rating feedback scores from employees that work for manager A. Provide scrutiny of the applied scores and present written commentary on any themes or patterns that might be occurring and present recommendations based on your findings.

Table 2 – Feedback scores

	1	2	3	4	5
Manager A
The ratings show represent statements on a scale of 1-5 where: 1 = fully agree, 2 = agree, 3 = not sure, 4 = disagree, 5 = strongly disagree Feedback from 42 employees
Treats me with respect.	29	5	6	2	0
Supports my work life balance	12	8	3	5	14
Sets me clear work objectives	4	6	1	9	22
Is supportive of my development	7	7	7	8	13
Is skilled at resolving conflict	1	2	1	6	32
Sets me clear work targets	37	1	4	0	0
Recognises when I do a good job	28	7	5	2	0
Provides me with supportive advice	4	4	11	16	7
Applies policies in a fair consistent manner	6	0	0	6	30
Is open to my suggestions	0	0	0	0	42
Communicates clearly	31	5	6	0	0
Rewards me when I work over and above	4	10	7	13	8
Enables me to put forward my views	2	0	0	0	40
Allows me to agree my work objectives	0	0	1	22	19

Your evidence must consist of:
▪ Task One. – Report (2900 words)
▪ Task Two. – Quantitative and qualitative analysis review (1000 words)
Refer to CIPD word count policy

Assessment Criteria Evidence Checklist
You may find the following checklist helpful to make sure that you have included the required evidence to meet the task. This is not a mandatory requirement as long as it is clear in your submission where the assessment criteria have been met.

Task 1 – Report Assessment criteria Evidenced Y/N Evidence reference
1.1 Evaluate of the concept of evidence- based practice including how it can be applied to decision-making in people practice.
1.2 Evaluate a range of analysis tools and methods including how they can be applied to diagnose organisational issues, challenges and opportunities.
1.3 Explain the principles of critical thinking including how you apply these to your own and others’ ideas.
1.4 Explain a range of decision-making processes.
1.5 Assess how different ethical perspectives can influence decision- making.
3.1 Appraise different ways organisations measure financial and non-financial performance.
3.2 Explain how to measure the impact and value of people practice using a variety of methods.

Task 2 – Quantitative and Qualitative Analysis review Assessment Criteria Evidenced Y/N Evidence reference
2.1 With reference to a people practice issue, interpret analytical data using appropriate analysis tools and methods.
2.2 Present key findings for stakeholders from people practice activities and initiatives.
2.3 Make justified recommendations based on evaluation of the benefits, risks and financial implications of potential solutions.

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AC1.2 Provide an evaluation of one appropriate analysis tool and one method that might be applied by organisations to recognise and diagnose current and future issues, challenges, and opportunities.

5CO02 Evidence-based practice

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