AC1.2 Provide an evaluation of one appropriate analysis tool and one method that might be applied by organisations to recognise and diagnose current and future issues, challenges, and opportunities.

ADPM 5CO02 Evidence Based Practice

  • You must include both long and short references
  • You should make reference to the case study where possible in your answers
  • You should use relevant theory where possible in your answers

TASK ONE Report  Part 1: 2800 words

AC1.1 Provide an evaluation of the concept of evidence-based practice and assess how evidence-based practice approaches can be used to provide insight to support sound decision-making and judgments for people practitioners across a range of people practices and organisational issues. (Approximately 450 words)

KEY FOCUS AREA. HR Data / People Analytics is not just about understanding data-driven HR and the usual metrics, but specifically how HR can connect what it’s doing to organisational outcomes.  HR should not only align with the business but drive the business by making better decisions about the workforce. It’s about knowing and applying an in-depth understanding of organisational dynamics, based on data.

  • What is Evidence-based practice? Provide a definition. It is important to state that it is not just HR / People data but other forms of data e.g. organisational, financial, external business data, competitor info etc.
  • Evaluate EBP – what’s good about it? What’s not so good? It is important you stress that to make sure modern HR professionals can make the best decisions and recommendations (strategic, operational, and tactical) they need to know what evidence they need to look for, where to find it and then be able to critically interpret it
  • Identify 2 people practice issues, ideally within your organisation – explain how EBP can support sound decision making and judgement for these issues

People Practices (examples):

  1. Resourcing
  2. Reward
  3. L&D
  4. Performance
  5. A different area of the Employee Lifecycle
  • Identify 2 organisational issues, ideally within your organisation – explain how EBP can support sound decision making and judgement for these issues

Organisational issues (examples):

  1. Raising level of employee engagement
  2. Increasing productivity
  3. Raising levels of customer satisfaction
  4. Themes associated with change
AC1.2 Provide an evaluation of one appropriate analysis tool and one method that might be applied by organisations to recognise and diagnose current and future issues, challenges, and opportunities. (Approximately 350 words)

KEY FOCUS AREA. Every organisation is affected by a wide range and number of factors. In other words, an organisation never exists and operates “in a vacuum”. It is a part of a larger business environment.  In broad terms, this business environment can be divided into two categories.

  1. The micro-environment is basically the environment that has a direct impact on your organisation - includes customers, suppliers, resellers, competitors, and the general public.
  2. The macro-environment is more general - it is the environment in the economy itself.  It includes economic factors, demographic forces, technological factors, natural and physical forces, political and legal forces, and social and cultural forces
  • Briefly explain Macro and Micro environments
  • Identify 1 macro analysis tool that can be used in people practice
  • Identify 1 micro analysis method that can be used in people practice
  • Evaluate each one – what is good about it? What is not so good? What are the weaknesses/strengths?

Macro tools - (the bigger picture) – such as:

  • PESTLE
  • SWOT and TOWS
  • Porter’s 5 Forces

Micro analysis methods – such as:

  • Observation
  • Interviewing
  • Exit interviews (one-to-one)
  • Investigations of incidents
AC1.3 Explain the main principles of critical thinking and describe how these might apply to individual and work colleagues’ ideas to assist objective and rational debate. (Approximately 400 words)
KEY FOCUS AREA. Critical thinking is the ability to think clearly and rationally, understanding the logical connection between ideas.  It is the ability to engage in reflective and independent thinking.  The focus in this question is on critical thinking, what it is and how it is applied as part of effective decision-making.

You could use a table with detailed narrative for this task

  • Explain what critical thinking is. You will need to include the main principles of critical thinking
  • Explain why it is important for the People Professional to develop this skill and mindset [You may want to refer to the CIPD Profession Map]
  • Explain how you have, or could, apply critical thinking to develop your own individual ideas
  • Explain how you have, or could, use critical thinking when considering others’ ideas
Provide 2 examples of how the critical thinking approach assists rational and objective debate (basing thought on available evidence)
AC1.4 Assess a range of different ethical theories and perspectives and explain how understanding of these can be used to inform and influence moral decision-making. (Approximately 400 words)
KEY FOCUS AREAEthical decision making is the process in which you aim to make your decisions in line with a code of ethics. To do so, you must seek out resources such as professional guidelines and organizational policies and rule out any unethical solutions to your problem.
  • Choose 3 ethical theories/perspectives (Utilitarianism, Universalism, Altruism, Honesty, Integrity, Loyalty, Trustworthiness, Respect, Responsibility, Fairness, Religious ethos)
  • Explain each one briefly
  • Assess how these ethical theories inform and influence decision making -how are they applied? How well do they do this?
AC2.3 Explain a range of approaches that could be taken by people practitioners to identify possible solutions to a specific issue relating to people practice. (Approximately 450 words)
 
KEY FOCUS AREA.  Decision making refers to making choices among alternative courses of action - which may also include inaction.  Because many decisions involve an ethical component, one of the most important considerations for us in HR and in management is whether the decisions you are making as an employee or manager are ethical.
  • Identify a specific issue relating to a People Practice (preferably a real-life example from your organisation) You could consider issues re turnover, engagement etc
  • Explain a minimum of 3 decision-making processes. How can they be used to make the best possible decision/make sense of the people issue you have identified. We expect to see you apply the decisions making tool to your issue to find possible solutions.
  • You could include - Future pacing/decision matrix/force field analysis/ brainstorming/the reframing matrix/ constructive controversy/ empathy mapping/ De Bono’s 6 Thinking Hats
AC3.1 Appraise different ways organisations measure financial and non-financial performance. (Approximately 350 words)
KEY FOCUS AREA.  Measuring performance is vital within an organisation if they are to succeed. There are a number of methods available to do this – financial and non-financial. Here you need to explore both. 

You could use a table with detailed narrative for this task. Please note you MUST provide at MINIMUM OF 1 EXAMPLE ON EACH ELEMENT FOR THIS TASK

  • Provide 1 example of how to measure FINANCIAL performance and briefly explain - for example: revenue, gross and net profit, cash flow, return on investment, productivity, key performance indicators, etc.
  • Appraise the difficulties associated with each. How are they also similar or different?
  • Provide 1 example of how to measure NON-FINANCIAL performance and briefly explain– for example: service level agreements, balanced scorecard or similar performance management tools, stakeholder benefits and feedback, customer satisfaction, legal compliance, compliance with environmental standards, sector ratings etc
  • Appraise the difficulties associated with each. How are they also similar or different?
AC3.4 Measure the impact and value of people practice using a variety of methods. (Approximately 400 words)
KEY FOCUS AREA.  How can People practice add value? How can organisations measure the impact of these and why is that important?
  • Why is it important to measure the impact and value of people practice interventions?
  • Provide a minimum of 1 example of how a people practice intervention can add value to an organisation
  • Identify and explain a minimum of 3 methods [ eg models of evaluation, ROI/ROE, staff survey] which can be used to measure the impact and value added by people practice interventions. 

You must include both long and short references

You should make reference to the case study where possible in your answers

You should use relevant theory where possible in your answers.


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