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5BUS1199 Introduction to Operations Management
Assignment CW1– Airport Bio Security-Brief
This is an individual report that comprises 100% of the module mark.
Almost every challenge in aviation requires a team effort to solve it. Today we face the biggest challenge in commercial aviation’s history: Restarting an industry that largely has ceased to operate across borders, while ensuring that it is not a meaningful vector for the spread of COVID-19.
Meeting this challenge will mean making significant changes across air travel experience: pre-flight, at the departure airport, onboard, and post-flight.
• It will require governments to assume broad new responsibilities in terms of assessing and identifying traveller health risks, as governments did for security after 9.11;
• Airlines and airports will need to introduce and adapt processes and procedures to minimize contagion risk in the airport and aircraft environments;
• Passengers will need to be empowered to take more control of their travel journey, including responsibly assessing their own level of health risk before a journey.
The Goal is to restore air connectivity and to do it with an internationally consistent, mutually accepted, and harmonized way.
Extract from - Bio security for Air Transport -(Nick Careen, IATA, May 2020)
The recent world pandemic threat from Covid – 19 has receded as vaccination of citizens has-been carried out on a mass scale. Air travel is a possibility again. However, there is a lack of trust that the passengers boarding planes have been adequately checked to make sure they have a low bio security risk. This uncertainty will take time to diminish in time as travellers and governments adjust to new condition for air travel.
If you consider the comments from IATA representative, that every country checks outbound passengers, departing from their airports, then flying passengers should feel safe and so will the arrival country. Gradually the numbers of passengers and flights will increase.
Countries see bio security risk as an ongoing transmission risk to their population and want to design a system that has a similar purpose as physical security checks and passport checks. The aim is to avoid passengers and staff at airports entering that environment with any preventable, transmissible, infectious disease. In effect, to create a safe bio-secure bubble in the terminal.
The solution is to consider infectious diseases after Covid -19, as a continuing threat to national bio security. The objective is to develop the process, of passengers arriving at an airport to travel, as a supply chain and the departure to another destination, as a distribution chain.
Consideration needs to be given to passenger volumes to be processed at the first stage of the restart and what this would look like on a staged increase in demand until pre Covid -19 passenger numbers are reached. At present the focus is on redesign and Phase 1.
The airport management and Operations Group have been considering what might be the outcome of the aftermath of this dramatic shock to their industry.Theyare determined to relook at the whole process of passenger checks and not just keep adding more steps to the existing processes. They have these concerns.
Thinking about some high-level objectives they have come up with the following thoughts.
The diagram showing the broad steps, from pre-flight to boarding are to be the main focus and scope of your response. (Circled in red.) However, the handling of different destinations, in the distribution chain, will impact the supply side of the process. The airside of the destination process is out of scope.
To start the reintroduction of passenger flows to the five Heathrow Airport Terminals, the Operations Group have decided to design the first phase of the redevelopment. The configuration is to process 50% of the total passenger population at the June 2020 level. The statement below gives the details for the calculation. The design solution is to be based upon just one terminal configuration and assumes each terminal receives a fifth of the total passenger numbers.
“The airport added passenger numbers were down 95 per cent in June compared to the previous year, with just 350,000 people travelling through the airport in total.”
(ATIA, May 2020)
Task 1(Approx. 1000 Words)
Design a new checking process and describe the key activities for passengers to undertake at a terminal. The response should include the following information.
Task 2(Approx. 1000 Words)
Consider the role of Operations Manager responsible for the bio security at Heathrow airport. Prepare a framework for the efficiently operation ofbio security screening of check-in passengers.
Consider the following:-
Please use academic viewpoints, theories and models to support your written responses.
The submission is to be in report format on A4 format, Microsoft Word, .docx file type. (Landscape for mat can be used for diagrams or illustration. The uploaded file is to be in the format Last name_ student number.docx
The layout for the report.
Lessons 1 –6, content.
Operations Management, Nigel Slack, and Alistair Brandon-Jones, 2019
IATI – Bio security for Air Transport – Nick Careen, May 2020
IATA – Bio security for Air Transport V2
Changi Airport adopts contactless, cleaning innovations. Jul 2020– (2 min.)
US Govt – Centre for Disease Control and Prevention
Fly Safe – Heathrow
Bio security Testing – inbound passengers – Staff public spaces
Yahoo news. Heathrow Testing - Oct 2020
6 Potential bio security risks to staff
Reducing Bio Security risks
Academic references to be used to support your presentation. Refer to UH Harvard reference guide.
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