1.1 Assess the relationship between functional, business and corporate levels of strategy • The relationship between the supply chain, business and corporate levels of strategy • The impact of supply chain management on business and corporate performance • The impact on profitability of the supply chain • Supply chain risks and their impact on business and corporate performance
1.2 Evaluate the contribution of strategic supply chain management • Creating sources of competitive advantage such as cost, improved quality, time to market, product and service differentiation • Enterprise profit optimisation • The use of outsourcing to achieve competitive advantage • Offshoring and sourcing from low-cost countries • Quality improvement methodologies in the supply chain
1.3 Evaluate the impact of market change on strategic supply chain management • STEEPLED (social, technical, economic, environmental, legislative, ethical and demographic) factors and their impact and risks on supply chains • Distinguishing between disruptive and incremental change • Changing markets and market volatility • The impact of globalisation on supply chains • Assess the supply chain risks of achieving expected international minimum standards.
1.4 Contrast approaches to develop and implement strategic relationship management • Models of strategic alignment • Customer and supplier relationship management • Methodologies for the implementation of strategic relationship management
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2.1 Compare approaches to segmentation • Approaches to segmenting customers and suppliers • Managing the product and service mix • Creating strategies for the different tiers of a supply chain
2.2 Assess approaches to developing networked supply chains • Supply chain flows and the use of supply chain and value stream • Tiering in supply chains and the use of network sourcing • Identifying value added activities and the value chain in supply chain networks • Network optimisation modelling • The use of reverse logistics in supply chain networks
2.3 Assess the role of distribution systems • Channel design • The impact of e-commerce on distribution networks • Logistics flow path design • Physical network configuration • Challenges in transportation management • Locations of distribution centres • Positioning in local, regional and global chains
2.4 Evaluate ways to achieve lean and agile supply chains • Comparing lean and agile supply chains by variety and volume • Implementing lean supply and lean thinking • Matching supply with demand • The impact of promotions and causal events on demand • Improving demand planning accuracy and the use of statistical forecasting • Using technology to communicate data in supply chains
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3.1 Evaluate approaches to developing and implementing supply chain collaboration • Supply chain evolution from transactional information sharing to collaborative approaches in supply chain management • Applying PADI (Pragmatic/Performance, Administrative, Divergent/Development and Integration) frameworks for collaboration • Creating collaborative relationships with customers and suppliers • The use of shared services in supply chains • Data integration in supply chains
3.2 Evaluate approaches to change management when working with stakeholders • Communicating plans with customers, suppliers senior management and other organizational functions • Gauging resources for strategic supply chain management • The role of the change agent • Gauging the acceptance of strategic change
3.3 Analyse approaches to measuring supply chain performance • Measuring processes and the use of Key Performance Indicators (KPIs) in supply chain management • Measure of organisational, functional, team and individual performance • The use of surveys to obtain feedback • Applying balanced scorecards in the supply chain
3.4 Analyse how the development of knowledge and skills can help achieve effective strategic supply chain management • The concept of knowledge management within the organisation and with suppliers • Developing procurement and supply chain competences • Training and development to improve knowledge and skills within the organisation and with suppliers • Approaches to measurement, analysis, improvement and control to develop knowledge and skills
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4.1 Evaluate the impact of the supply chain on corporate performance • Ensuring added value outcomes • Timely reporting of data to senior management and stakeholders • Matching supply with demand
4.2 Assess methods to measure supply chain performance • KPIs • The use of technology to communicate supply chain data • Systems integration strategies • Measurement of safety, quality, costs and deliverables • The use of benchmarking • The development and application of balanced scorecards for supply chain performance
4.3 Assess methods to improve and optimise supply chain performance • Number of operating facilities and their locations • Number of suppliers • Flow of items through the supply chain network • Network Optimisation Models (NOM) • Risk identification and management • Collaborative Planning, Forecasting and Replenishment (CPFR) • Business Process Reengineering (BPR)
4.4 Assess tools and techniques that are available to help the organisation to achieve strategic fit • Understand customer and supply chain uncertainty: • Customer need for each targeted segment and associated uncertainty • Define desired cost and service requirements • Identify the unpredictability of demand, supply, disruption and delay that supply chain must deal with • Understand the supply chain capabilities: • What is the supply chain designed to do well? • What does the supply chain struggle to achieve? • Achieving strategic fit: • Restructure supply chain to support competitive strategy • Change competitive strategy to exploit supply chain design • Cost-responsiveness frontier • The responsiveness spectrum • The zone of strategic fit
4.5 Assess the challenges to achieving and maintaining strategic fit • Increasing product variety and shrinking life cycles • Globalisation and increasing uncertainty • Fragmentation and increased complexity of the supply chain • Changing technology and the business environment • The environment and sustainability
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